The NIE Library provides support to users with special needs in several ways.
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Access to / within the Library
Entering the Library
Location: Levels 2 to 4, Block 4
You can take a lift from Level 1 to Level 2 of the library block. The entrance is to your left when you exit from the lift.
As a safety precaution in case of an emergency, please register at the Service Point at Level 2 when you first enter the library.
Before visiting the library, you may make arrangements with library staff through email
Please provide us with the following details:
- Full name
- Matriculation Card / Staff Card Number
- Date of your visit
- Time of your visit
- Services or facilities or research assistance required
Library staff will be on hand to assist you.
Physical Access within the Library
- All three levels of the library are accessible by lift. Lifts have braille-labelled buttons and an automatic voice announcer.
- Almost all areas of the library are accessible by wheelchair including the LearningHub Lounge and Café at Level 3.
- The Gallery at Level 3 can be entered by ramp at the entrance nearer the lift.
- Toilets with wheelchair access are available at the extreme ends of each floor.
- Library staff are available to assist users to retrieve materials. Please contact us for assistance through email.
Evacuation during an Emergency
In the event of an emergency, library staff will guide and direct you to the Assembly Area at Carpark 4. You may also move towards the library entrance and ask for assistance. Please listen to the instruction of the trained fire wardens and remain at the Assembly Area until the “all clear” signal is given.
Access to Library Materials
Searching for Library Materials
Online Public Access Catalogue (OPAC) terminals are available on all 3 levels of the Library. A wheelchair-accessible terminal for searching the online catalogue is available at Level 3, Right Wing. Library staff are available to assist users to search for materials. Please contact us for assistance through email
Extended Loan Period on Materials
Loan periods may be adjusted upon request on a case-by-case basis.
Return of Materials
You may return your materials using the book delivery service. Alternatively, you can request us to pick up your library materials for return from anywhere within the NIE campus through email
. Do indicate the location and time that you would like us to meet you.
Authorization for Others to Collect Items and Access Personal Information on Your Behalf
We need your written permission to allow others to collect loan items on your behalf, to renew loans or to pay fines. If you wish to authorize someone to collect items due to access problems, please email
your request to us.
Book Delivery Service to your Home
You may request for library materials that are available or on hold for you to be delivered to your home in Singapore by courier service. The current minimum charge for courier delivery is $9.00. Rates are subject to change by the courier service provider. More details are available in the Book Delivery Service
overview page. Requests may be made using an online form
Library Materials for Print Disabled Students
We can work with your lecturers to provide access to electronic copies of reading list materials such as electronic books, chapters and journal articles wherever possible. Please email
us with your enquiries.
Access to Facilities
There are 16 laptops for accessing online resources in the Research Commons on Level 2. Bookings for each session are one hour.
If you prefer to use your own notebook/mobile device, please note that the entire building is wireless-enabled and power points are available in the vicinity of every table.
The dedicated Pod (Learning Pod 1) on Level 3 contains assistive software and hardware for up to two users.
For more information about the room and the software installed in the laptops, please refer to the Assistive Technologies
Photocopying, Printing and Scanning
Photocopying and Printing services are available on Levels 2 and 4 (end of Right Wing). Payment is by NETS Cashcard/Flashpay card or EZ-link. We can assist individuals with photocopying in accordance with the Singapore Copyright Act.
Scanning services are available on Level 2 (end of Right Wing) and in the dedicated Pod (Learning Pod 1).
Training Sessions and Individual Support
We provide training on searching and locating of library resources as well as individual support on the use of assistive technology hardware and software available in the dedicated Pod (Learning Pod 1). We recommend that users make an appointment with a librarian through email
If you have any enquiries regarding accessibility, please email