Document Delivery

What is this?


This service for NIE staff and students supplies photocopies of journal articles and portions of books not available in the NIE Library and Information Services Centre.

Turnaround Time


  • The average turnaround time ranges from 1-7 working days. However, hard-to-find items may take a longer time, around 3-8 weeks.
  • Requesters will be notified promptly when the materials arrive.






  • Document delivery arrangements with RapidILL libraries are free of charge. 
  • For documents from other channels, fees chargeable vary according to suppliers. In these cases, user will be informed accordingly before we proceed with the request.




How to Request Materials


  • Through internal dispatch/fax/in-person to Research and Information Services Unit.
  • Or by submitting the completed Document Delivery Request form below.






  • Requests should be for teaching, research, or work-related purposes. Please provide accurate and complete citations of the items requested.

Please Fill in This Form


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Personal Information
Document Information

By submitting the information, you consent to the National Institute of Education (NIE) collecting, using, disclosing and/or processing the information for the purpose of administering and communicating to you on your application/request.